Shipping policy

SHIPPING POLICY

Coyote Creek Golf Carts ships golf cart parts, accessories, batteries, and upgrades throughout the United States. Shipping availability and delivery times may vary depending on the product and destination.

ORDER PROCESSING

Orders are typically processed within 1–3 business days. Processing times may vary based on product availability, weekends, holidays, or high order volume.

SHIPPING COSTS

Shipping charges, when applicable, are calculated and displayed at checkout.

Products advertised with FREE Shipping will ship at no additional standard shipping charge to eligible destinations within the contiguous United States.

Additional charges may apply to Alaska, Hawaii, U.S. territories, remote locations, or destinations requiring special freight service. Please contact us before ordering if you have questions about shipping to your location.

DELIVERY TIMES

Delivery times vary by product, carrier, and destination.

Any estimated delivery dates provided at checkout or after your order is placed are estimates and are not guaranteed. Carrier delays, weather, holidays, and other circumstances outside of our control may affect delivery.

TRACKING

Tracking information will be provided when available after your order has shipped.

Orders containing multiple products may receive multiple tracking numbers if items ship separately.

LITHIUM BATTERIES & LARGE ITEMS

Lithium batteries, oversized products, and other large or heavy items may require specialized shipping or freight service.

Delivery requirements and transit times may differ from standard parcel shipments. Some deliveries may require an adult signature or additional coordination with the carrier.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address at checkout.

Additional shipping costs resulting from an incorrect or incomplete address, refused shipment, or requested address change after shipment may be the responsibility of the customer.

DAMAGED OR MISSING SHIPMENTS

Please inspect your order upon delivery.

If an order arrives visibly damaged, incomplete, or with an incorrect item, contact Coyote Creek Golf Carts as soon as possible. Please keep all original packaging and provide photos of the product, shipping box, and shipping label when requested so we can assist with the claim.

If tracking shows an order as delivered but you cannot locate it, please contact the shipping carrier and Coyote Creek Golf Carts so we can help determine the appropriate next steps.